Contact us

To reach Ichiba Japan's support team, you can use the form below or send an email directly to

Please use English.
Please allow 48 hours (business days) for us to get back to you.

Monday - Friday (except Japan holidays)
9:00 am - 5:00 pm (Japan time)

Ichiba Japan guarantees

  • Authentic products

    ✔️ Authentic products

  • Shipped from Japan

    ✔️ Shipped from Japan

  • Worldwide delivery

    ✔️ Worldwide delivery

  • secured checkout

    ✔️ SSL/HTTPS Secured checkout