Contact us

To reach Ichiba Japan's support team, you can use the form below or send an email directly to hello@ichiba-japan.com.

Please use English.
Please allow 48 hours (business days) for us to get back to you.

Monday - Friday (except Japan holidays)
9:00 am - 5:00 pm (Japan time)

Ichiba Japan guarantees


  • Authentic products

    ✔️ Authentic products

  • Shipped from Japan

    ✔️ Shipped from Japan

  • Worldwide delivery

    ✔️ Worldwide delivery

  • secured checkout

    ✔️ SSL/HTTPS Secured checkout